In each organization, policies and processes determine the way of operation in and between the work areas. They are the compass for the employees’ onboarding, enhancing their work, especially, when the operational plan is unclear to them. They are also useful in cases of rapid, sequential and cross-sectoral decisions or even in crises.
Many times the procedures are determined by the legal or regulatory obligations of the company. They usually determine how the departments work together, the level of decision-making, and the steps to follow to complete the necessary actions. The processes are accompanied with the corporate policies that determine them.
In collaboration with the client, we write (or rewrite) the processes in an understandable way for employees, in harmony with the company’s culture and decision making. In a simple and meaningful way, through the processes, we connect the departments that need to work together, get their views, and with the management’s assent, we include them in the processes to increase their effectiveness and facilitate business results.
Examples of HR policies and procedures are the Code of Conduct, Recruitment Policy and Procedure, Performance Management, People Development, Retaining High Performers, Protection from Unfair Behavior, Corporate Responsibility Policy , etc.